We have G.I.A Graduate Gemologist on staff. The gemologist is an integral part of our customer service team. If you have any further questions, you can speak with our gemologist at any time.
All our diamonds are 100% real and natural mined diamonds. Every ring comes with the certificate of authenticity additionally; most of the engagement rings come with a diamond report as well.
Every item we sell comes with a full detailed certificate of authenticity which is also an appraisal for insurance purposes, furthermore most rings come with a diamond report by competent gemological laboratories with trained gemologists.
We are happy to provide refunds on any product up to 30 days after purchase for a full refund or an exchange. We will charge a $25 re-polishing fee if the item was engraved. Contact us today to discuss any questions regarding shipping and refund queries.
We offer worldwide free shipping by FedEx. We look to ship all products out in full by 3 working days. Please let us know if you have any questions about our shipping practices, and we’ll do what we can to help.